99% of executives are concerned about the misapplication of artificial intelligence
99% of managers are concerned about
the improper use of artificial intelligence
Proper application
of artificial intelligence
delivers real result
Proper utilization
of artificial intelligence yields
real-world results
Proper utilization
of artificial intelligence yields
real results
Proper utilization
of artificial intelligence yields
real results
We’ll help you get there!
A digital assistant that knows what to do and gets things done.
A digital assistant that knows
what to do and gets things done.
A curated suite of AI solutions, a powerful smart assistant,
specialised enrichment data, and extensive expertise
A curated collection of artificial intelligence solutions, powerful smart systems, specific enrichment data, and extensive knowledge
A curated collection of artificial intelligence solutions, powerful smart devices, specific enrichment data, and extensive knowledge
Everything you need all in one place!
In order for the use of artificial intelligence to yield real operational benefits, there must be a decision to do things right, not just to do something. We meet various needs with different solutions, working against diverse systems in the technological environment of companies and assisting in improving data quality.
We prepare all stakeholders internally to facilitate informed decisions on the application of artificial intelligence to improve operations, increase sales, and enhance customer satisfaction.
Trusted by leading service providers
Mímir
Much more than just a chatbot
Secure knowledge transfer
and problem solving
Mimir, our solution-oriented artificial intelligence, utilizes, among other things, spun intelligence to translate complex information from documents and systems into a convenient conversation with customers and staff. Of course, it is also prepared for the future role of taking the initiative in sharing valuable insights discovered in the data related to the Context Suite environment.
Support Intelligence
Automated responses on the customer’s terms
As is well known from mythology, the god of deep wisdom, Mimir, conveyed information to Odin when he was in need of insight and context regarding the intended consequences of difficult decisions. Similarly, the clever being Mimir shares extensive knowledge to solve problems for customers and staff.
As is well known from mythology, the god of deep wisdom, Mimir, conveyed information to Odin when he was in need of insight and context regarding the intended consequences of difficult decisions. Similarly, the clever being Mimir shares extensive knowledge to solve problems for customers and staff.
As is well known from mythology, the god of deep wisdom, Mimir, conveyed information to Odin when he was in need of insight and context regarding the intended consequences of difficult decisions. Similarly, the clever being Mimir shares extensive knowledge to solve problems for customers and staff.
As is well known from mythology, the god of deep wisdom, Mimir, conveyed information to Odin when he was in need of insight and context regarding the intended consequences of difficult decisions. Similarly, the clever being Mimir shares extensive knowledge to solve problems for customers and staff.
Demand Intelligence
Recognize and account for external conditions
Customer feedback analysis identifies the attitudes, desires, and intentions of customers, which are measurable reasons for the customer to reach out. Key points are also summarized, prioritized, evaluated for severity, proposed suitable responses, and a customized reply is prepared for dispatch.
Customer Reviews
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."
Birkir Björnsson
Operations Manager at Arctic Adventures
"The volume of cases in Arctic Adventures' customer service had become overwhelming and required a quick solution.
The ready-made Support Intelligence solution from Smart Data is built on a philosophy of our own design, is easy to implement, and offers endless possibilities for adapting to our operational needs.
Now, the number of cases resolved with a single response is steadily increasing, customers receive the first response almost instantly, and we both close many more cases and invest less time, resulting in greater customer satisfaction."
Björgvin Víkingsson
CEO of Bónus
"Smart Data has been an excellent partner for Bónus, and I believe they are a highly desirable partner for any company looking to ensure the right approach to the application of artificial intelligence. We have already achieved more than I thought possible, but Context Suite will be a crucial part of the tools that enable us to always offer our customers the lowest price on groceries."