We are very excited to announce our partnership with Arctic Adventures, leading to the implementation of a fully-fledged AI chatbot. This innovative tool, powered by advanced Open.ai technology, will revolutionize customer interactions and service in the travel industry.

An innovative chatbot to transform the customer experience

Located in a modest position at the bottom of the website Arctic Adventures, the chatbot is far from ordinary. Its design allows it to understand and engage in more complex conversations than traditional chatbots, with the goal of significantly improving both customer service and sales. This development represents a major step forward in how customers interact with Arctic Adventures.

API integration between Arctic Adventures and Context Suite from Smart Data

Our team has carefully integrated the chatbot with the Arctic Adventures API, enabling the chatbot to understand and respond to the wide range of services offered by Arctic Adventures. By implementing RAG (Retrieval Augmented Generation), the chatbot is equipped to provide accurate and relevant responses.

Furthermore, this advanced chatbot is part of the Context Suite,, a sophisticated system for analysing conversation data and managing insights. This integration facilitates the continuous automation of customer interactions, ensuring an ever-evolving and efficient service experience.

Arctic Adventures: A Pioneer in Adventure Tourism

Arctic Adventures, the largest adventure tour operator in Iceland, is committed to using technology to create unforgettable experiences. With a history that dates back to their first rafting trip in 1983 and operations across Iceland, they are leaders in adventure tourism. Our collaboration with Arctic Adventures and Open.ai represents the perfect blend of innovation and experience, dedicated to making a lasting impact on every customer

A New Era in Travel Industry Customer Service

At Smart Data, we are proud to be at the forefront of this project with Arctic Adventures and Open.ai. This partnership marks the beginning of a new era in customer service within the travel industry, where technology meets a human-centered experience.